Babycakes NYC: A Final Word
An interesting set of events occurred over the last few weeks between this Allergic Girl and Babycakes NYC.
A friend, knowing I have multiple food allergies/sensitivities and this blog, made a generous email introduction to a colleague who works at the PR firm that is now representing Babycakes NYC. My friend was completely unaware of my past history with Babycakes NYC but I followed up with her friend, thinking this might be a golden opportunity for some allergen-free healing.
After I explained my past history with the bakery, the publicist said she would, “…pass along your questions to owner Erin McKenna to her to allow her an opportunity to address them.”
However, I still felt mistrustful of the owner and the bakery based upon my previous experiences and my questions reflected that level of lingering mistrust. Below is a sample of what I sent.
Question: Is your bakery nut-free?
Question: Do you still use spelt as a wheat-free cupcake option? [NOTE this is from the Babycakes website.]
Question: Please tell me about your staff training on food allergens. Who conducts your training? How often?
Question: If a consumer needs more allergen information than the website or sales staff can provide, who can they contact?
This was the reply I received: “Erin does not wish to participate in this Q&A as she reviewed the site and does not feel comfortable giving any further information to you at this time. I apologize as I know you have been waiting for these answers, but unfortunately, Erin is not willing to participate”.
Sigh. That's a shame. It could have been the start of a beautiful allergen-free friendship.
Shame too because many of you write in asking about an allergy-friendly bakery in NYC. I would've liked to recommend Babycakes NYC. I’d like to eat there myself; but I can’t feel comfortable and safe when I don’t know what I’m eating, how it’s been prepared, or how the staff is trained about allergies.
So, my final word on Babycakes NYC: I can not patronize, endorse nor recommend any establishment, especially one advertising itself as allergen-friendly, that does not have transparent food safety and business practices.