Gramercy Tavern

Bruni’s been doing some quirky reviews of late by visiting city Teflons: joints that regardless of any review, good, bad, or indifferent, will still do great covers. Two weeks ago it was the beloved Katz's. Last week, it was the beloved Gramercy Tavern and less surprisingly Brun-meister left the three stars it garnered under William Grimes.

His NYT review is a love letter of sorts; I’m glad to see it because it’s a long-time favorite resto of this Allergic Girl. Not because the food is allergen-free. Hardly. But as Bruni points out: “The service … with its trademark blend of coddling and unpretentiousness, a mix that Gramercy nailed well before other restaurants...explains a lot about diners’ loyalty to the restaurant.”

That service component makes all the difference especially for a diner with food allergies. In the last few years, I took so many clients to the front diner room for a lunch that I even had a favorite waitress who remembered my dietary needs. Gotta love that.

Hmm so what's this post about? I think I’m just thinking aloud about Bruni, kind of a virtual head-scratch: what is his grand plan review-wise? What is the Times thinking? Where is this all going? Who will he hit next?


Sheltie Girl said…
I think the best restaurants are the ones that take the time to get to know you. They cater to you, they know your likes and dislikes, they CARE that you eat there and have a good time. Those are the restaurants I go back to eat again. These are the same restaurants that care that I am gluten free.

I think what Mr. Bruni is trying to share is that dining out isn't just an entertainment experience. Those types of restaurants come and go. The ones that last are the ones that build relationships. After all what is a restaurant without customers...out of business.

Sheltie Girl @ Gluten A Go Go
Allergic Girl® said…
thanks sheltie girl,

i'm going to post about that later this week, patronizing restaurants that get to know you, it's vital when you have food allergies or sensitivities.

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