As I mentioned in this Allergic Girl cosmetic allergies post, my favorite shampoo, Keraste, changed their formula. They added more fragrance (more?!) which made it unusable for this allergic girl.
Of course, I didn't know any of this when I purchased it after my last haircut. It wasn't until I was in the shower and using the product that I realized I was in shampoo-hell.
I went back to the hair salon to return it and let them know I was not happy with the change. As it’s now discontinued, they couldn’t exchange it for the old one--there were no old bottles left.
That is until the very clever woman behind the counter said, “The bottles in the back are the old formula. I could sell you that one, minus the price of the bottle you are returning.”
OK, the bottle is huge! These are the bottles the salon uses when they wash the customer's hair. But for a bit of an investment, a mega bottle of my favorite shampoo is now all mine... I have shampoo for two years!
So that problem was solved for the time being.
But the larger issue, the larger question remains: What do you do when your favorite cosmetic product runs out? The product that you've found doesn't make your scalp itch, your eyes water or your nose run? Do you stock up? Do you make do? Do you write the manufacturer begging for one last tube?